Shipping & Service Policy

Last updated: May 1, 2025

At Edu Me Up, we offer digital educational services, including online courses, downloadable materials, and assessments. This page outlines how our services are delivered and what users can expect after purchase.

1. Nature of Our Services

• All our products are digital and delivered online.

• No physical shipping is involved.

• Access is provided through your account at https://learn.edumeup.com.

2. Course Access Delivery

• Once payment is successfully processed, course access is automatically granted.

• You will receive a confirmation email and can log in to your dashboard to begin learning immediately.

• If you face any access issues, please contact support at admin@edumeup.com within 24 hours.

3. Delivery Timeframe

• Instant access for automated courses.

• For instructor-led or cohort-based courses, access dates will be clearly mentioned on the course page.

• Delays due to technical issues will be resolved within 1–2 business days.

4. Service Availability

Our platform is accessible 24/7. In case of maintenance or technical downtime, users will be notified in advance whenever possible.

5. Customer Support

• Our team is available for support from Monday to Saturday, 10 AM – 6 PM (PKT).

• Contact us via email at admin@edumeup.com or phone at +92 321 4552952

6. Changes to This Policy

Edu Me Up reserves the right to modify this policy at any time. Changes will be posted on this page and will become effective immediately.