PRIVACY POLICY
Last updated: May 1, 2025
Edu Me Up (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit and use our website https://learn.edumeup.com.
1. What Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and other account details.
- Payment Information: Payment details (processed securely via third-party gateways like PayFast).
- Course Activity: Course progress, downloads, messages, and quiz responses.
- Technical Information: IP address, browser type, device data, and cookies.
2. How We Use Your Information
- Deliver and manage your course access
- Process orders and payments securely
- Send course updates, invoices, and support messages
- Analyze site usage and improve user experience
- Comply with legal obligations
3. Cookies & Tracking Technologies
- Keep you logged in
- Save your language and display preferences
- Track page visits and platform usage for analytics
You may disable cookies through your browser settings, but it may affect your site experience.
4. Comments and Media Uploads
- We collect the data shown in the comment form and browser metadata
- IP addresses may be stored to reduce spam
- Uploaded images may contain embedded location data (EXIF), which visitors can download
5. Embedded Content
Our site may include embedded content (e.g., YouTube videos, external articles). These behave the same as if you visited the external site. Such sites may collect data, use cookies, and track your interaction.
6. Who We Share Your Data With
We do not sell or rent your data. We only share data with:
- Payment processors (e.g., PayFast)
- Service providers that help us run the site (hosting, analytics, etc.)
- Government or law enforcement if legally required
7. How Long We Keep Your Data
We retain your data for as long as needed:
- Course and order history: indefinitely (for your access)
- Comments: indefinitely
- Account info: until you request deletion
8. Your Rights
You may request to:
- View the data we hold about you
- Correct or update your information
- Delete your account and associated data (unless we are legally required to keep it)
To request, email us at support@edumeup.com.
9. Data Security
We implement standard security measures to protect your data. All payment data is processed securely via SSL and third-party processors. We do not store your card or payment details directly.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we recommend checking it periodically.
11. Contact Us
If you have questions about this Privacy Policy, contact:
